Tips on Teamwork
by Don Tyler, Tyler & Associates
There was a young man who had just started dating,
and over time had brought home several different young ladies for
his parents to meet. None of them suited his mother, so he decided
to prove to his mom that he could find someone that she would like.
He looked all over and finally found a gal that was just like his
mom. He brought her home for Sunday dinner. It worked! His mom loved
her. This gal loved cooking, sewing, kids, church activities--she
was just like his mom. There was one problem though--his dad couldn't
stand her!
It seems like every time that we strive desperately to meet one person's
needs, we overlook the preferences of someone else. The best managers
know that they can't please all their employees all the time. What
you can do is provide an atmosphere where your employees can be satisfied
and motivated if they want to be.
Today's workforce needs the workplace to be a socially rewarding environment.
Here are some tips on building teamwork:
Much has been written and postulated about this subject, but the practical
fact is that not every group of employees wants or needs a team structure
similar to those proposed by the management guru's. Think of it this
way. Do your people need the structure of a basketball team, a baseball
team, or a football team?
Basketball team members must play offense and defense, and be able
to make the transition rapidly. They work by a strict clock. The coach
is near the team during play, and can call a time out immediately
when needed.
Baseball teams generally meet only when they have accomplished a set
objective (three outs), or if a crisis erupts (bases loaded with no
outs). The coach can have a significant impact on the game, but most
of his advice is done privately (with hand signals) to specific individuals
while play is going on. These teams may have a significant amount
of time to re-group while they are in the dugout, and can use that
time to encourage other players, or plan their next moves.
Football teams huddle after every play. They call a play, execute
the play, call another play based on the results of the previous play,
and so on. These teams need very strong leaders and decision makers
in their quarterbacks and defensive captains, and each player must
execute their assignment flawlessly or the play fails. The communication
between the coach and team leaders must be exceptionally clear, and
the team leaders must pass along the message just as accurately. This
structure provides a clear set of objectives, specific assignments,
and instantly measurable results.
If your employees work well together, but need you to be readily available--think
like a basketball coach. Call regular, but short, time-outs (meetings)
and monitor their performance consistently. You can have these meetings
with small groups or the entire staff.
If your employees work well independently and only need occasional
direction, think like a baseball coach. Encourage the employees to
work together as the need arises and to know what all the other employees
are doing so they can help each other. Provide coaching from a distance,
and have occasional meetings to discuss strategy.
A staff roster that has many new members or has positions that interact
more with other people, may need the advantages that a football team
structure provides. Here, their interactions may be more dependent
on the actions of others, so discussing situations on a more regular
basis has its merits. Regular staff meetings, updates on particular
roles and duties, and regular encouragement from the coach and the
rest of the players are essential to this team's success. Encourage
the staff to talk regularly throughout the day, and fully utilize
the leadership skills of the capable employees.
Don Tyler, Tyler & Associates,
Clarks Hill, IN, managed grain and livestock operations for over 16
years and now helps resolve personnel management issues with a wide
variety of agricultural clients across the country. He recently published
"The Complete Guide To Managing Agricultural Employees ".
He can be reached at 765-523-3259 or through his website at www.dontyler.com